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Customer: one of my streaming channels is not working says to restart Roko and ref code RLP-999 what does that mean I have unpluged and restarted and the same message come up Technician's Assistant: What specific media player would you like help with? Customer: my Spectrum Technician's Assistant: What have you tried so far with your media player? ... Reset your device by unplugging it and allowing it to power down completely, wait a few minutes before plugging it back in. Make sure you're signing in with the correct username and password. Get username and password help. Restart the modem associated with the account. You can also Ask Spectrum if there is currently a service outage. Re: Spectrum app not working RLP - 999. You'll need to log out of the Spectrum app and then log back in. You may also want/need to start a chat (online or by phone) with Spectrum customer service and ask them to "send a signal" to your TV. I did both at the same time, so I'm not sure which did the trick (maybe both!), but it worked. Restart your Roku device, modem, and router, and ensure a stable internet connection. If the issue persists, check for app updates and contact Spectrum support if necessary. How Do I Fix My Roku Code Rlp-999 Spectrum? To fix the Roku code RLP-999 Spectrum issue, try these steps: 1. Restart your Roku device to reset the network connection. 2. Restart your router (even if other devices have no problem finding and connecting). Sometimes that's all it takes, if not keep going. Restart the Roku to clear its memory via Settings > System > System restart (for a Roku TV it's Settings > System > Power > System restart). Again sometimes that's all it takes, if not keep going.Sign in to your Spectrum account for the easiest way to view and pay your bill, watch TV, manage your account and more.Oct 5, 2021 · Re: Spectrum app not working RLP - 999. You'll need to log out of the Spectrum app and then log back in. You may also want/need to start a chat (online or by phone) with Spectrum customer service and ask them to "send a signal" to your TV. I did both at the same time, so I'm not sure which did the trick (maybe both!), but it worked. Restart your router (even if other devices have no problem finding and connecting). Sometimes that's all it takes, if not keep going. Restart the Roku to clear its memory via Settings > System > System restart (for a Roku TV it's Settings > System > Power > System restart). Again sometimes that's all it takes, if not keep going.Thank you for confirming,this is primarily a firmware issue, but there are a few things we can try.As a starting point, we'll need to reset the roku system (you can test this on just one …we have 2 different Roku tv’s and a cable tv. It’s happening on both Roku devices. I included a screenshot as you requested. Please tell us how to fix this Please email me the answer to my question on how …Sign in to your Spectrum account for the easiest way to view and pay your bill, watch TV, manage your account and more.Keeps saying something didn't work right. have unplugged tv -the device itself. says code RLP-999. Not sure what the. 2023-03-02T00:00:00. RichieMe. Tech Specialist. 152,716 Satisfied Customers. ... Code RLP-999 reset Roku but I don’t know how to reset. Unplugged several times. Did not help. I have never used a. 2023-08-23T00:00:00. Viet ...The app authenticates through the modem and in most cases, restarting the modem resolves most errors. If you still see an error, please try restarting the Roku, only this time try restarting from the settings menu as opposed to turning off and back on. If the issue continues after these steps, please let us know.Aug 15, 2023 · Try restarting your modem and router. You can also try to update the Spectrum app to make sure that the Spectrum app on your Roku device is up-to-date. To check for updates, go to the Roku home screen, highlight the Spectrum app, press the star (*) button on your remote, and select Check for updates. If the issue persists, please let us know so ... Re: Spectrum issue Ref Code RLP_999 Jump to solution I tried the Roku System Restart as instructed on the screen as well as trying powering off/off the Spectrum modem/Roku Ultra devices, and signing out/in my Spectrum account on the App to no avail.I watched Hulu & Roku live TV all day long. (Eye recovery) I checked my wifi connection and it's excellent and using the same connection as laptop & cell phones. I tried using chat to ask a question for Roku stick but it's robot 🤖 and no live person like I have used in the past. Frustrated! Thanks. Re: Spectrum app not working RLP - 999Do you mean RLP-999? Spectrum’s support page says: “Wait a few minutes, then restart the Spectrum TV channel and try again.” However, it seems that for many Spectrum users, rebooting their modem/router is what fixes it.Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.999 is a device communication error or wifi signal issue I believe. Reset modem reinstall app restart roku usually resolves the communication issue This is a common issue with the spectrum app on rokus.As a starting point, we'll need to restart the roku system:Power off the tv and disconnect both power and hdmi from the roku.Unplug power to the modem/router. Remove the batteries from the roku remoteWait 5 minutes, reconnect hdmi, then plug the tv in and roku power back in (using the wall ...

These solutions included basic troubleshooting steps such as resetting the modem, checking cables and connections, and rebooting the device. These quick fixes can save users time and effort by resolving the issue without having to contact support.I watched Hulu & Roku live TV all day long. (Eye recovery) I checked my wifi connection and it's excellent and using the same connection as laptop & cell phones. I tried using chat to ask a question for Roku stick but it's robot 🤖 and no live person like I have used in the past. Frustrated! Thanks. Re: Spectrum app not working RLP - 999To fix Spectrum Ref Code Rlp-999, restart your Roku device and reset your router and/or modem. This troubleshooting step resets the network connection and can resolve the issue. Contents: Hide. Restart The Roku. Check Internet Connection.I watched Hulu & Roku live TV all day long. (Eye recovery) I checked my wifi connection and it's excellent and using the same connection as laptop & cell phones. I tried using chat to ask a question for Roku stick but it's robot 🤖 and no live person like I have used in the past. Frustrated! Thanks. Re: Spectrum app not working RLP - 999Jul 5, 2023 · Scroll and select Settings. Select System. Select Power. If you do not see a Power submenu, skip to the next step. Select System restart. In either case, your Roku device will complete a system restart and hopefully return to normal operation after a moment. If it does not, continue to the next section.

Roku Community Streaming Expert Just another Roku user... I am not a Roku employee. Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102There is no area code 999 in the United States, and no country has 999 as an international calling code. Certain places in Yucatán, Mexico, use the 999 area code, but it should not...How do I restart my Roku device code RLP-999 JA: The Video Expert will be able to help with that. May I pass your message along to them? Customer: Yes JA: Is there anything else the Video Expert shoul ……

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